The following article is targeted at both trainers and managers in educational organisations. It aims to provide support to those who would like to implement e-learning and new teaching methods in their organisations and who have a) already experienced resistance to such a change management process, or b)expect potential resistance. The article intends to help this target group by providing an understanding of the role of new media in the process of changing a “learning culture” in an educational organisation. Furthermore it introduces an approach to change management in educational settings which attempts to change resistance from a hindering to a productive element of change processes.

This article guides you through the development of a successful moderated and collaborative e-learning course on the basis of an e-learning pattern template. The created patterns are a blueprint of the learning activity which could be implemented by using different web-based communication tools. The “e-learning pattern template” takes the special context of online-courses (compared to face-to-face teaching) into account, with a development focus on the participants’ motivation.